For any claims please:
contact our branch at Solonos, 75 Athens
Monday to Friday, from 9:00am to 17:00pm;
send a written complaint to the e-mail address info@prontopegno.gr
send a written complaint to:
PRONTOPEGNO ΕΝΕΧΥΡΟ ΑΓΟΡΑ ΧΡΥΣΟΥ
Solonos, 75 Athens
You can further contact the independent authority 'Consumer Ombudsman' for out-of-court dispute resolution at http://www.synigoroskatanaloti.gr/ or the European Alternative Dispute Resolution Body on the relevant platform Online Dispute Resolution (ODR) of the European Commission: http://ec.europa.eu/consumers/odr
